Description
This interactive workshop guides participants through the recruitment life cycle, from defining skill profiles to making a job offer. It demonstrates how to screen resumes, how to use effective interviewing techniques and how to assess candidates. It also discusses legal constraints. The workshop develops skills in individual and team activities and provides opportunities to refine interviewing skills in role-play exercises.

Audience
This workshop is for anyone involved in recruitment of IT (information technology) professionals. It can be customized for recruitment of other staff.

Prerequisites
No prerequisites.

Classroom Requirements
Room set up as horseshoe and large enough for team activities, or with break-out rooms for team activities. Overhead projector, flipcharts.

Format

• Presentation
  

Objectives
After completing this course, participants should be able to:

• Develop job profiles for recruitment purposes
• Screen resumes, using job profiles
• Plan and prepare recruitment interviews
• Design questions for interviews
• Structure and conduct interviews
• Document the results of interviews
• Design and use an analysis matrix to rate candidates
• Recognize legal constraints in recruitment

Introduction

Interview Requirements

• Identifying requirements
• Gathering and verifying information
• Results of ineffective interviews
• Improved interviewing skills

Planning and Preparation

• Define job requirements
• Job profile/rating system
• Finalize interviewing plan
• Types of interview
• Structure and format selection
• Short-listing applicants
• Preparing to interview
• Strategy
• Framing questions
• Conducting the interview
  
  
  

• Interview Skills
• Using questions
• Assessing the reliability of responses
• Note-taking
• Tact and responsivity
• Telephone interviewing
• Reviewing the interview

Following the Interview

• Reviewing and evaluating interview results
• Selecting a candidate
• Making and closing an offer
• Conclusion